We started working on the presentation after we translated the text into English. We found translation a difficult job even Arabic is our first language! I think the reason of this difficulty is the terminologies that are related to the Banking. Therefore, I hope our translation is correct. I found designing the PowerPoint an easy job because Hayat and I are competent in using the MS PPT. We also thought adding a short quiz at the end of the presentation will be a good idea so we used the Hot Potatoes software to create a quiz.

Furthermore, our mentor found our work very interesting and impressive. However, I think creating PowerPoints is something we are used to do during our college life.

To sum up, at the end of the day I felt happy to finish some work and I am glad that our mentor liked what we have done. I hope the website will be another good resource for the Customer Services course. 🙂