This is my first day in my work experience in National Bank of Umm Al Quwain. I had some expectations before visiting the place. One of my expectations was to take part in developing the Training Center in the bank and to prepare a “Needs Analysis” paper for this purpose. However, I found myself in the right position as an Educational Technologist preparing learning materials for the training courses that are provided for the trainees.

Although I believe that the training department needs development, my mentor already divided the type of training that should be taken by the employees of the bank. These types of training are studying aboard, courses in banking institutions in the UAE, Attending conferences and workshops and courses given by my mentor regarding to the employee’s needs. I think the first two types are serious courses taken by the trainees. But the other two types could be more like lessons or workshops because there is no real planning for the course.

I also observed that the training department lacks staff, technology and organization. However, I believe it will be a better section in the future because it is still a new department.

To sum up, Hayat and I start planning to prepare our first learning materials about “Bank’s Product”. At end of the day, I felt we will have a rich experience during our work placement.